PRIVACY POLICY

1. INTRODUCTION

Welcome to ORVICA NATURALS.

Your privacy is important to us. This Privacy Policy explains how ORVICA NATURALS collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. COMPANY INFORMATION

ORVICA NATURALS

Address:

14, Dobi Nagar Society,
Narendra Nagar,
Nagpur – 440015,
Maharashtra, India

Email:
orvicanaturals@gmail.com

Phone:
+91 7058282784

Website:
www.orvicanaturals.com

3. INFORMATION WE COLLECT

PERSONAL INFORMATION

We may collect:

Full Name
Mobile Number
Email Address
Shipping Address
Billing Address
Postal Code
City and State
Order Details

PAYMENT INFORMATION

Payments are processed through secure third-party payment gateways.

ORVICA NATURALS does not store complete credit card, debit card, UPI, or banking credentials.

4. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Activity
Pages Visited
Time Spent on Website

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Improve user experience
Measure advertising effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.

6. HOW WE USE YOUR INFORMATION

We use your information to:

Process orders
Deliver products
Provide customer support
Send order updates
Improve website performance
Detect fraud
Comply with legal obligations
Conduct internal analytics

7. MARKETING COMMUNICATION

With your consent, we may send:

Product Updates
Promotional Offers
Newsletter Communications
Educational Content
New Product Announcements

You may unsubscribe at any time by clicking the unsubscribe link or contacting us.

8. INFORMATION SHARING

We do not sell, rent, or trade your personal information.

However, we may share information with:

LOGISTICS PARTNERS

For order delivery.

PAYMENT PROVIDERS

For payment processing.

TECHNOLOGY PROVIDERS

For website hosting, analytics, and customer support.

LEGAL AUTHORITIES

Where required by applicable law.

9. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect your information.

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

10. DATA RETENTION

We retain personal information for as long as necessary to:

Fulfil orders
Meet legal obligations
Resolve disputes
Maintain business records

After this period, information may be securely deleted.

11. THIRD-PARTY SERVICES

Our website may use third-party services including:

Shopify
Payment Gateways
Google Analytics
Meta (Facebook & Instagram)
Courier & Logistics Providers

These services may collect information according to their own privacy policies.

We encourage users to review the privacy policies of such third parties.

12. CHILDREN'S PRIVACY

Our website is not intended for children under 18 years of age.

We do not knowingly collect personal information from minors.

If such information is discovered, it will be deleted promptly.

13. YOUR RIGHTS

You may request:

Access to your information
Correction of inaccurate information
Deletion of information where legally permissible
Withdrawal of marketing consent

To exercise these rights, contact us at:

orvicanaturals@gmail.com

14. CHANGES TO PRIVACY POLICY

ORVICA NATURALS reserves the right to update this Privacy Policy at any time.

Changes will become effective immediately upon posting on our website.

Continued use of the website constitutes acceptance of the revised policy.

15. CONTACT US

For privacy-related questions, please contact: